FAQ

Frequently Asked Questions

Where can I find information and certificates for CE, ATEX, GAR, drinking water, EN45545-2, ETL, UL, CSA etc.?

The guidelines, standards, approvals and certifications relevant to the products can be found in our service area.

 

Has beck. products with UL approval?

Yes, we have products with UL approval, which you can find in our service area.

 

Where can I find information and evidence on ROHS, REACH, SVHC, SCIP, TSCA, CalProp 65, PFAS, POP, CMRT, ISO 14001 etc.?

You can find this information in our service area or on the product pages. For further information, please contact us directly at sales@beck-sensors.com.

 

Are the used plastic parts UV-resistant?

No, plastics are generally not UV-resistant. Only metals are permanently UV-resistant. We recommend weather protection for outdoor applications.

 

Are the beck. products LABS- and silicone-free?

Labs stands for ‘paint wetting substances’ and is generally in demand in the automotive industry. This requires a separate test for each paint system of the car manufacturer. We can only carry out such tests on a case-by-case basis against payment of costs.

 

Do the beck. products contain substances on the Proposition 65 list, for example the chemicals PFOA and/or PFOS?

See general certificates in the download area. We cannot provide a complete list of all substances.

 

Do the pressure switches fulfil the Pressure Equipment Directive 2014/68/EU?

No, our pressure switches are not covered by this directive, as the following products are considered pressure equipment within the meaning of this directive:

  • Container (unfired pressurised container),
  • Steam boiler,
  • Pipelines,
  • Pressure-retaining equipment parts
  • Equipment parts with safety function

 

What substances are the beck. products resistant to?

See data sheets and intended use of the products in the download area.

 

What substances are the beck. products resistant to?

Individually possible – please contact the consultants at sales@beck-sensors.com.

 

How do I submit an enquiry to beck.?

Please send an e-mail to sales@beck-sensors.com and describe the requirements of your enquiry.

 

Where can I place my order?

You can send your order by e-mail to sales@beck-sensors.com. You are also welcome to contact our advisors.

 

Is there a minimum order value?

Yes, the minimum order value is €300 net.

 

How does the delivery process work and what are the delivery conditions?

We organise shipping via UPS ( nationwide) or FedEx (abroad). Alternatively, you can organise collection or we can register the shipment with a carrier on your account. Packaging costs always apply.

 

Are there test certificates or test attestations?

Yes, some of these are available for a fee.

 

Who should I contact if the delivered goods are faulty or defective?

Please write an e-mail to sales@beck-sensors.com and describe the reason for your return/complaint in detail, possibly with pictures.

 

Are your products 100% inspected?

Yes, all products are 100% inspected.

 

What approvals and certificates do beck. products have?

You can find more information in the download area.

 

How do I contact support for spare parts orders?

Please contact the system or device manufacturer first, or alternatively one of our sales partners. If this is not possible, please contact our customer service team by e-mail at sales@beck-sensors.comand provide detailed information about your spare parts requirements. Please state the relevant product data (labelled on the switch).

 

How do I submit an enquiry to beck.?

Please send an e-mail to sales@beck-sensors.com and describe the requirements of your enquiry.